Payment Information

Your transactions are protected with industry-standard security.

Accepted Payment Methods

worela.com supports several secure and reliable payment options to ensure a smooth checkout experience.
  • iDEAL
  • Visa — widely accepted and fast processing
  • Google Pay — quick and secure payments using your Google account
  • giropay — trusted online bank transfer in Germany
  • eps — secure online payment method for Austria
  • SOFORT — instant bank transfer across Europe

Security & Data Protection

We safeguard every transaction using encrypted connections and systems that comply with PCI-DSS security standards. During checkout, your details are processed securely and never stored on our servers. Some banks may require an extra identity verification step such as:
  • 3D Secure password entry
  • One-time code via SMS or email
  • Biometric authentication (if supported)

If Your Payment Cannot Be Completed

A declined transaction may occur for a number of reasons. If this happens, try the following:
  1. Submit the Order Again Declined orders cannot be reactivated for your security. Please place a new order.
  2. Check Your Card Details Ensure the card number, expiration date, and security code (CVV/CVC) are entered correctly.
  3. Contact Your Bank Your bank may have declined the payment without showing an error message. They can confirm and unblock the transaction.
  4. Choose a Different Payment Method You may use another card or Apple Pay if the issue persists.

Order Confirmation

Once your payment is successfully processed, a confirmation email will be sent to you automatically. If you do not receive it, please check your spam folder or reach out to our customer support team for assistance.