Shipping Policy

Worela.com is committed to handling each order with care and delivering your items as efficiently and reliably as possible. The following sections explain how shipping fees, delivery timeframes and responsibilities are structured.
01

Shipping Methods & Fees

To keep pricing clear and consistent, Worela.com applies country-based shipping rates:
  • United States
    • Standard Shipping – Flat rate $9.90
    • Free Standard Shipping – Orders over $99 (merchandise subtotal) ship free
  • Canada
    • Standard Shipping – Flat rate $11.90
    • Free Standard Shipping – Orders over $119 (merchandise subtotal) ship free
  • Australia
    • Standard Shipping – Flat rate $16.90
    • Free Standard Shipping – Orders over $159 (merchandise subtotal) ship free
All shipping charges (if applicable) are calculated and displayed at checkout before you confirm payment.
02

Delivery Timeframes

Delivery times vary by destination and local carrier capacity. As a general guideline, standard shipments are typically delivered within the following timeframes after dispatch:
  • United States: approximately 7–12 business days
  • Canada: approximately 8–14 business days
  • Australia: approximately 9–16 business days
These estimates do not include order processing time. Most orders are processed within approximately 2–5 business days before dispatch.
03

Order Processing & Confirmation

Once your payment has been successfully authorised, your order enters our processing workflow. In most cases, orders are prepared for shipment within approximately 2–5 business days. Processing timelines may be extended during peak periods, promotional events, or public holidays, or where product availability is temporarily limited. If we anticipate a significant delay, we will make reasonable efforts to notify you. After a successful order is placed, you will receive an order confirmation email. We kindly ask that you review this confirmation carefully and ensure all order and address details are correct.
04

International Shipping & Customs

Worela.com currently ships to the United States, Canada, and Australia. Availability of specific destinations may depend on logistics partners and applicable regulations. For international shipments, customers are responsible for any customs duties, taxes, import fees or other charges imposed by local authorities. These costs are not included in product prices or standard shipping fees. We recommend consulting your local customs office for further information regarding potential duties, taxes and clearance procedures before placing an order.
05

Address Details & Delivery Requirements

To support timely and successful delivery, customers are responsible for providing accurate, complete and up-to-date shipping information at checkout. Deliveries cannot be made to P.O. Boxes. A valid physical street address is required for all orders. Worela.com is not liable for delayed or undelivered shipments resulting from incomplete or incorrect address details supplied by the customer.
06

Shipment Tracking

Once your parcel has been handed over to the carrier, a shipment confirmation email will be sent to you. This email will include, where available, a tracking number and a link allowing you to monitor delivery progress. Please allow up to 1–3 business days after dispatch for tracking information to become active in the carrier’s system.
07

Questions, Support & Further Assistance

If you have any questions regarding your shipment or require assistance interpreting this Shipping Policy, our customer service team is here to help. You can reach us at support@worela.com. We appreciate your trust in Worela.com and thank you for choosing to shop with us.
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