Terms of Service – Worela

This website is operated by Worela (“Worela”, “we”, “us”, “our”). These Terms of Service (“Terms”) set out the conditions under which you may access and use worela.com, including any content, features, products and services made available through the site (collectively, the “Service”). By visiting the site, browsing our pages, creating an account, or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms, together with any additional policies referenced on this page or accessible by hyperlink. If you do not agree to these Terms, you must discontinue use of the site and the Service. The online store and shipping services offered through the Service are intended for customers located in the United States, Canada, and Australia. We may restrict, decline, or cancel orders that cannot be supported within our service regions or logistics capabilities. Any new features, functionalities or tools that are added to the current store will automatically form part of the Service and will be governed by these Terms unless expressly stated otherwise.

SECTION 2 – ELIGIBILITY & ONLINE STORE USE

By using the Service, you confirm that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site. You agree that you will not use the Service or any products purchased from us for any unlawful or unauthorised purpose, and that you will comply with all applicable laws and regulations in your jurisdiction, including but not limited to intellectual property and copyright laws. You understand that checkout, payment, and delivery services are offered for customers in the United States, Canada, and Australia. If you access the site from outside these regions, you may still browse the Website, but certain features (including placing orders) may be unavailable or restricted. You must not attempt to introduce malicious code, including worms, viruses or any other destructive or disruptive technology, into the site or any related systems. Any breach of these commitments may result in immediate termination of your access to the Service.

SECTION 3 – PRODUCTS, PRICING & AVAILABILITY

All products and services listed on worela.com are subject to availability. Certain items may be offered exclusively online and may have limited quantities. Availability, promotions, and product assortments are subject to change at any time without notice. We reserve the right to limit the sale of products or services to any individual, household, geographic region or jurisdiction, and we may exercise this right on a case-by-case basis. We may also restrict quantities and discontinue any product at any time. Prices displayed on the site are subject to change without notice. We make reasonable efforts to describe and present products, including colours and images, accurately. However, we cannot guarantee that the display of colours on your particular device will be precise. From time to time, the site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors, update information, or cancel orders if any information on the site is inaccurate, without prior notice.

SECTION 4 – INFORMATION ACCURACY AND SITE CONTENT

Content on this site is provided for general information purposes only. While we endeavour to keep information accurate, complete and current, we do not guarantee that all details presented are free from error or omission. The information on the site should not be used as the sole basis for making decisions. Before relying on any material, you should consult primary or more up-to-date sources. Any reliance you place on information available on the site is at your own risk. Certain information may be historical in nature and provided solely for reference. We may update or modify the contents of the site at any time but are under no obligation to do so. You agree that it is your responsibility to monitor changes to the site and to review these Terms periodically.

SECTION 5 – ACCOUNT, BILLING & ORDER MANAGEMENT

We reserve the right, in our sole discretion, to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. These limitations may include orders placed under the same customer account, the same payment method, or orders using identical billing and/or shipping addresses. If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number supplied at the time the order was submitted. You agree to provide current, complete and accurate purchase, billing and account information for all orders placed at our store, and to promptly update your details—such as email address and contact information—so that your transactions can be processed and we can contact you as necessary. Order processing, shipping coverage, delivery timeframes, and other shipping-related terms are set out in our Shipping Policy. Additional conditions relating to returns, refunds and exchanges are set out in our Return & Refund Policy.

SECTION 6 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to tools or services operated by third parties. These tools are offered on an “as-is” and “as-available” basis, without any warranties, representations or conditions of any kind, and without any endorsement. We do not monitor or control these third-party tools. Any use by you of optional third-party tools made available through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms on which such tools are provided. The site may also contain links to websites, content or services that are not operated by Worela. We are not responsible for examining or evaluating these third-party offerings, nor do we warrant or assume liability for any third-party materials, products, services or websites. Before engaging in any transaction with a third party, you should carefully review that party’s policies. Any complaints, claims, questions or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 7 – USER CONTENT, COMMENTS & FEEDBACK

From time to time, you may choose to submit comments, suggestions, ideas, proposals or other materials to us (collectively, “Submissions”), whether at our request or on your own initiative. You agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate and otherwise use in any medium any Submissions that you forward to us. We are not obligated to maintain any Submissions in confidence, to pay compensation, or to respond to any comments. You are solely responsible for the content and accuracy of any Submissions you make. You agree that your Submissions will not infringe the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, defamatory, obscene or otherwise objectionable material.

SECTION 8 – PERSONAL DATA & PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. By using the Service, you consent to the collection, use and disclosure of your personal information in accordance with that policy.

SECTION 9 – PROHIBITED USES

In addition to other restrictions set out in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose or to solicit others to perform unlawful acts;
to violate any international, federal, provincial/state, or local laws or regulations;
to infringe or violate our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
to submit false or misleading information;
to upload or transmit viruses or any other malicious code;
to collect or track the personal information of others without permission;
to spam, phish, crawl, scrape, or interfere with security features of the Service or any related website.

We reserve the right to terminate your access to the Service if we believe you have engaged in any prohibited use.

SECTION 10 – SERVICE CHANGES & TERMINATION

We may, at any time and without prior notice, modify, suspend or discontinue the Service (or any part or content thereof). We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to refuse service to anyone for any reason at any time. We may also terminate or restrict your use of the Service if, in our sole judgment, you fail to comply with these Terms or if we suspect fraudulent or abusive behaviour. You may terminate these Terms at any time by ceasing to use the site. Provisions that by their nature should survive termination will remain in effect.

SECTION 11 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure or error-free, or that the results that may be obtained from the use of the Service will be accurate or reliable. The Service and all products and services delivered to you through the site are provided (except where expressly stated otherwise) on an “as-is” and “as-available” basis, without any representations, warranties or conditions of any kind, either express or implied. To the fullest extent permitted by law, Worela, together with our directors, officers, employees, affiliates, agents, contractors and partners, shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of the Service or any products purchased via the site.

SECTION 12 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Worela and our affiliates, partners, officers, directors, agents, contractors, suppliers, service providers and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 13 – SEVERABILITY

If any provision of these Terms is determined by a court or other competent authority to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 14 – CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms by posting changes on worela.com. It is your responsibility to check this page periodically for updates. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

SECTION 15 – ENTIRE AGREEMENT

These Terms of Service, together with any policies or notices posted by us on worela.com or linked from the site, constitute the entire agreement and understanding between you and Worela and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written. The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of the provisions.

SECTION 16 – BILLING TERMS & CONDITIONS

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household or order. Restrictions may apply to orders placed using the same customer account, payment method, or billing and shipping address. You agree to provide accurate, current and complete billing and contact information so that your transactions may be processed and that we can reach you as needed in connection with your orders. If you believe a charge is incorrect, you should contact us promptly at support@worela.com so we can review the issue.

SECTION 17 – GOVERNING LAW & VENUE

These Terms and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles. Where applicable, this includes relevant provisions of the North Carolina General Statutes, including consumer protection and commerce laws (for example, Chapter 75 relating to unfair and deceptive trade practices) and laws recognizing electronic records and signatures (for example, Chapter 66, Article 40, the Uniform Electronic Transactions Act), together with applicable United States federal laws. You agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, or any purchase made through the site shall be brought exclusively in:

the state courts located in Guilford County, North Carolina, or
if federal jurisdiction exists, the United States District Court for the Middle District of North Carolina (Greensboro).

You consent to the personal jurisdiction of these courts and waive any objection based on inconvenient forum, to the extent permitted by law.

SECTION 18 – CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us using the details below:

Phone +1 (336) 416-5174

Address 200 S Elm St, Ste 200, Greensboro, NC 27401, US

Email support@worela.com